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"The whole property, amenities, staffing was all fantastic. I specially loved the slippers that were complimentary and all water facilities were fantastic! Loved it and amazing experience for all my family. The rooms were gorgeous"

"Amazing staff at this hotel. Breathtaking view of the ocean and convenient location central to American Village. Room was clean and well maintained. Beds were extremely comfortable."

"This very large hotel complex had everything one might need for a terrific family holiday. Room was large with a balcony that overlooked part of the beach and all of the pools. There were water slides, a lazy river, adult only warm pool, and a family cold pool. The beach was wide with access to one lounge chair and umbrella. The beach is crushed coral with larger, rough pieces in the water. A Japanese bath is available. The restaurant had a huge assortment of local foods with a small assortment of American foods. They cater to families so provide child size plates, cutlery, bibs, baby food (on request), and high chairs. Local entertainment was available on the weekend. Resort was clean, staff was friendly, beds were comfortable, rooms were pretty quiet. "

"This is the best hotel in the world! The staff go above and beyond! Everyone is so kind ! The property is spotless and pictures don’t do it justice for how beautiful it is!!! Major shout out to Miho at aomi the Japanese restaurant she made my 30th birthday so memorable ! And went above and beyond! Also enjoyed sunset bar with Axel and the elder gentleman and young woman with short hair who always has such a bright smile on her face! Also Amy from the spa was sooo kind! Last the pool guy at the upstairs sunset pool was incredible as well! This is the first property that was 100/10 for me and made me realize 5 star hotels shouldn’t be called 5 star. Miss you guys and can’t wait to come back- Yolene O."

"Breakfast menu was amazing and the price was great. I wish I had stayed longer. "

"Red bus was so old. its very classical but the door is cracked"

"良くリノベされており、満足いく滞在でした。スタッフの皆さんはとても親切でした。朝食会場が混むのが何とかなればと思いますが、許容範囲ないです。"

"The swimming pool and beach facilities were excellent and well-maintained. However, it was slightly disappointing that there wasn't much marine life to see while snorkeling. On a positive note, the staff were exceptionally professional and friendly. I particularly found the 'eco-friendly' voucher system—which rewards guests with on-site credits for opting out of daily room cleaning—to be both practical and thoughtful."

"One of the best, if not the best hotel I’ve stayed at. The walk in shower bath combo was amazing and spotless. For sure coming back!"